AVENTRIA LIFE SCIENCE PTY LTD

Privacy Policy

Last updated: 07/02/2026

1. Overview

Aventria Life Science Pty Ltd (“Aventria”, “we”, “us”) is committed to protecting your
privacy and handling personal information responsibly.
This Privacy Policy outlines how we collect, use, store, and disclose personal information
in accordance with the
Privacy Act 1988.

2. What Information We Collect

We may collect personal information including:
• Name and job title
• Company or organisation name
• Contact details (email address, phone number, business address)
• Billing and shipping information
• Order and transaction history
• Payment-related information (processed securely via third parties)
• Website usage data (e.g., IP address, browser type, pages visited)
We generally collect information directly from you when you:
• Make an enquiry or request a quote
• Place an order
• Contact us via email or forms
• Interact with our website

3. How We Use Your Information

We use personal information to:
• Process and fulfil orders
• Provide quotations and product information
• Arrange shipping and delivery
• Communicate with you about orders or enquiries
• Improve our website, products, and services
• Comply with legal and regulatory obligations
We may also use your information to:
• Send relevant business communications
• Provide updates about products or services (you can opt out at any time)

4. Disclosure of Information

We may share your information with trusted third parties where necessary to operate our
business, including:
• Suppliers, manufacturers, and distributors
• Freight and logistics providers
• Payment processors
• IT and website service providers
We only disclose information that is reasonably necessary for these purposes.
We do not sell personal information.

5. Overseas Disclosure

Some of our suppliers or service providers may be located outside Australia.
By engaging with us, you acknowledge that your information may be disclosed to overseas
recipients where necessary to fulfil orders or services.

6. Data Security

We take reasonable steps to protect personal information from:
• Misuse or loss
• Unauthorised access, modification, or disclosure
These measures may include:
• Secure systems and hosting environments
• Access controls
• Use of reputable third-party providers
However, no system can be guaranteed to be completely secure.

7. Cookies & Website Analytics

Our website may use cookies and analytics tools to:
• Improve user experience
• Understand website traffic and usage
• Optimise performance
You can control cookie preferences through your browser settings.

8. Access & Correction

You may request access to or correction of your personal information at any time.
We will take reasonable steps to ensure your information is accurate, up to date, and
complete.

8. Access & Correction

You may request access to or correction of your personal information at any time.
We will take reasonable steps to ensure your information is accurate, up to date, and
complete.

9. Retention of Information

We retain personal information only for as long as necessary to:
• Fulfil business and legal obligations
• Maintain accurate records

10. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for the privacy practices of those websites.

11. Complaints

If you believe your privacy has been breached, you may contact us.
We will:
• Investigate the issue
• Respond within a reasonable timeframe
If you are not satisfied, you may contact the Office of the Australian Information
Commissioner (OAIC).

12. Contact Us

For privacy enquiries, access requests, or complaints:
Email: info@aventriascience.com

13. Updates to This Policy

We may update this Privacy Policy from time to time.
The latest version will always be available on our website.